HubSpot for Non-Profits | CRM for Non-Profits

Achieving ambitious goals with limited resources has become the norm for non-profits. Yet expectations continue to rise, even as many organizations rely on fragmented data and disconnected systems.

This leaves your marketing, advancement and communications teams manually piecing together insights, making it difficult to nurture donor relationships, execute campaigns efficiently and deliver timely, mission-driven programs.

Mole Street implements HubSpot as a CRM for non-profits—centralizing your operations, aligning internal teams and streamlining donor engagement. Align your teams around a unified, real-time view of every supporter to build stronger relationships and drive better campaign outcomes.

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Maximize Team Productivity and Refocus on High-Impact Initiatives

Manual administrative tasks drain non-profit resources and limit organizational agility. Teams bogged down by manual updates and disjointed processes can’t operate at the pace required to drive impact.

Mole Street empowers non-profits to automate repetitive tasks in HubSpot, turning manual workflows into efficient systems—so your team can focus on fundraising, donor relationships and driving your mission forward.

Enhance Operational Agility to Fuel Mission-Driven Growth

Non-profits often juggle donor databases, volunteer lists, email tools and event platforms—each operating in isolation. This fragmentation slows internal workflows, delays outreach and limits cross-team visibility, ultimately preventing organizations from acting with speed and impact.

Through a tailored HubSpot implementation, Mole Street brings your disconnected systems into one cohesive platform—aligning advancement, marketing and communications operations. With centralized data and automated workflows, your team gains the speed and clarity needed to drive mission outcomes more efficiently.

Gain a Unified Donor View to Strengthen Stewardship

When donor data is fragmented across disconnected systems, development and marketing teams lack the visibility required to deliver personalized outreach or cultivate long-term donor relationships. This limits the organization’s ability to identify high-value supporters, re-engage lapsed donors, or strengthen advocacy efforts.

A centralized HubSpot CRM creates a 360° view of every donor—capturing activity across campaigns, events and giving history. With unified data, non-profits can personalize outreach, refine segmentation and strengthen stewardship strategies.

Deliver Clear, Consistent Messaging Across Every Channel

Mission success depends on delivering the right message to the right audience at the right time. But when tools are disconnected, communication becomes fragmented—leading to duplicate outreach, delayed updates and inconsistent supporter experiences.

With a CRM for non-profits, your advancement, marketing and communications teams align on one platform, allowing teams to collaborate on campaigns, share real-time data and deliver personalized messages that build trust and drive impact.

Eliminate IT Dependence and Empower Non-Profit Teams to Act Faster

Business agility is crucial in today’s fast-paced environment. Yet, many non-profits rely on IT developers to make simple but crucial changes. These dependencies create unnecessary bottlenecks that slow down campaigns and divert technical resources from mission-critical work.

Mole Street empowers non-profit teams with flexible, easy-to-manage systems that reduce IT reliance and increase agility across departments. Teams can manage pages, update workflows and optimize engagement with complete autonomy – accelerating campaign cycles and improving responsiveness.

You have a unique mission and as your organization grows, your systems need to grow with you. Mole Street delivers a customized CRM approach aligned with your goals, tech stack and operational needs—giving you a foundation that scales as your mission and stakeholder network grow.

With your ambitions at the forefront, Mole Street centralizes your data to align your sales, marketing and service operations—giving every team the visibility and agility needed to accelerate impact with HubSpot for non-profits.

Deepen donor relationships and scale your programs by giving every team the clarity and coordination they need to accelerate mission-driven growth.

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HubSpot Implementations

A successful implementation ensures that your CRM for non-profits is configured, integrated and optimized to support fundraising, communications and program delivery. Mole Street works closely with non-profit teams to design a tailored HubSpot implementation that brings development, marketing and service functions together in one centralized platform.

Transition From Disconnected Systems: Replace spreadsheets and fragmented tools with a unified CRM that consolidates donor records, outreach activity and service workflows
Custom CRM Configuration for Non-profits: Set up workflows for donor stewardship, volunteer coordination and supporter engagement—tailored to your programs and organizational structure
Unified Donor and Program Data: Integrate contact history, giving behavior and program touch points to enable more personalized and mission-aligned engagement

Learn About HubSpot Implementations

Data Migrations

Mole Street delivers a seamless and secure migration process—transferring supporter, program and donation data from legacy systems like Raiser’s Edge, Salesforce, or Excel into HubSpot. A dedicated team of consultants ensures your team starts with clean, reliable and structured data from day one.

Ensure Data Integrity and Usability: Eliminate duplicates, standardize donor records and preserve campaign history to improve segmentation and reporting
Risk-Free Migration From Legacy CRMs: Move off outdated platforms and into HubSpot without disrupting ongoing fundraising, communications, or reporting activities

Learn About HubSpot Data Migrations

Custom Integrations

Non-profits often use multiple platforms to manage donations, grants, email marketing and volunteer coordination. Mole Street builds custom integrations that connect HubSpot with your existing ecosystem—streamlining workflows and eliminating silos.

Connect HubSpot with Fundraising and Engagement Tools: Integrate with Classy, Donorbox, Givebutter or your finance system to keep everything aligned.
Automate Engagement Workflows Across Systems: Trigger communications, donation receipts and updates across your marketing and service platforms in real time
Enable Unified Data Flow Across Teams: Give fundraising, marketing and service teams real-time access to supporter interactions and program activity

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Non-Profit Websites

Your website is your digital front door. Mole Street builds high-converting websites as part of Mole Street’s HubSpot for non-profits services—helping your team attract supporters, drive donations and communicate impact —all while giving your team the tools to update content quickly and without IT.

Eliminate IT Bottlenecks: Empower marketing and development teams to make real-time updates to donation forms, campaign pages and event content—no code required
Turn Visitors Into Donors and Advocates: Use conversion-optimized UX, SEO-friendly content and personalized CTAs to increase engagement and fundraising
Create a Seamless Digital Experience: Connect your site with your CRM, email marketing and analytics for a unified and measurable supporter journey

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Supporter Portals

Self-service portals let donors, volunteers, or partners manage their profiles, track giving history, access resources and engage with your organization—reducing admin overhead and increasing engagement. Mole Street creates customized portals fully integrated with HubSpot.

Enable Donor and Volunteer Self-Management: Allow supporters to update their info, view past donations, download receipts, or register for events
Automate Access and Approvals: Streamline onboarding, access to program materials and renewals using role-based workflows tied to CRM data
Ensure Secure, Role-Based Access: Protect sensitive supporter data with MFA, SSO and customizable permission tiers

Learn About HubSpot Customer Portals

Consulting Programs

Non-profits evolve—and so should your CRM. Mole Street’s consulting programs provide strategic guidance to ensure your HubSpot instance continues to meet the demands of fundraising, supporter engagement and organizational growth.

Optimize Fundraising and Outreach Workflows: Align your campaigns, appeals and stewardship efforts for greater impact and operational efficiency
Refine Personalization Using CRM Insights: Use supporter behavior and lifecycle data to create meaningful engagement across every channel
Adapt and Scale Over Time: Continuously improve your systems, reporting and processes to align with your mission and growth goals

Learn About HubSpot Consulting Programs

Managed Services

Mole Street’s managed services provide non-profits with a dedicated support team, keeping systems optimized and aligned with evolving goals—without adding internal overhead.

Dedicated Strategic Consultant: Your non-profit-focused CRM advisor, helping drive platform adoption and optimize fundraising outcomes
Full-Service HubSpot Support: Developers, analysts and marketing specialists ready to implement, troubleshoot and scale your instance
Responsive Helpdesk Support: Submit requests, receive timely responses and free up staff to focus on your mission—not your tech stack

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Industry: Member Organizations

How a Tailored HubSpot Implementation Transformed Operations and Engagement for Mass Golf

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Mass Golf, a 501(c)(3) non-profit, needed a HubSpot implementation to streamline operations and improve member engagement but faced integration challenges with their existing tech stack.

Discover how Mole Street delivered a tailored HubSpot implementation, automated workflows with Deduply and Zapier and provided hands-on training to help Mass Golf maximize its CRM investment.

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We were upgrading from an old CRM to HubSpot and were lost in many respects as we attempted to transition. Mole Street listened to our needs, quickly understood the uniqueness of our operating model and completely streamlined our system capabilities. We continue to partner with Mole Street to build out HubSpot and the rest of our stack to work for us. Happy to say we have now found our path forward.

Mark Gagne — Director of Member Services, Mass Golf

Mole-Street-Case-Study-West-Virginia-Board-of-Tourism

Industry: Tourism Boards

Ripping Out Salesforce For HubSpot: How A Government Agency Took Control of Their Data

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West Virginia Department of Tourism (WVDT) faced an outdated member portal that required manual work and slowed business engagement.

Find out how Mole Street carried out a data migration to unify WVDT’s tech stack, empowering them to eliminate inefficiencies, modernize their B2B portal and gain complete visibility into business engagement.

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One of the biggest wins was streamlining manual tasks, like inventory management, with custom workflows. It significantly reduced errors and saved time for the WVDT team, allowing them to focus on higher-value tasks

Laura Valdes — HubSpot Implementation Specialist