- Connecting core banking, digital banking, lending, card services, and marketing tools like HubSpot
- Normalizing data into navigable structures with data mapping logic configured specifically for banking
- Delivering real-time insights to the right team member at the right time
Powered by HubSpot and Kinective
The Mole Street & Kinective Solution: Unlocking Member Data in HubSpot
Mole Street delivers a powerful solution that connects HubSpot with Kinective Data Intelligence. This allows financial institutions to leverage complete, real-time data to identify new opportunities and launch targeted marketing campaigns in HubSpot to grow and deepen member engagement.
The Banking Operations Platform That Makes Intelligent Banking Possible
Who Is Kinective?
Credit Unions + Banks Have the Data. They Just Can’t Access It In HubSpot
Member data lives in core systems designed for compliance and transaction processing. These systems are not built to connect with HubSpot. As a result, marketing teams cannot access core member data inside HubSpot, which is where they segment audiences, personalize engagement, and execute campaigns.
Campaign Execution Depends on IT and SQL Queries
Member data is not accessible inside HubSpot, forcing marketing teams to rely on IT or operations for list generation. These requests often take weeks and require custom SQL queries and manual data pulls. By the time campaigns launch, time-sensitive opportunities have already passed.
Member and Marketing Data Live in Separate Systems
Leads, prospects, and members exist across disconnected platforms. Without a unified view of the member lifecycle, marketing teams cannot clearly track progression from prospect to member to product holder, limiting cross-sell and measurement.
Personalization and Growth Opportunities Are Missed
Without access to real-time member insights, campaigns remain broad and generic. Key moments such as loan payoffs, balance changes, and lifecycle events go unaddressed, reducing engagement and revenue impact.
Susan Song
CMO, Keesler Credit Union
Susan Song
CMO
Kinective Unlocks Member Data. Mole Street Activates It In HubSpot.
Member data exists in the core, but it cannot be accessed or activated inside HubSpot. Kinective Data Intelligence securely extracts and normalizes 97+ data fields into HubSpot. Mole Street then models that data and builds the architecture and automation required to turn it into targeted, revenue-generating campaigns.
Unlock Secure Access to Complete Member Data
Gain governed access to core member data inside HubSpot, including products, balances, and behaviors, without compromising security or compliance.
Eliminate Marketing Dependence on IT
Enable marketing teams to segment and launch campaigns independently, without ongoing IT tickets or SQL requests.
Unify the Member Lifecycle in One View
Bring prospect, member, and product data together inside HubSpot to create a clear, end-to-end view of the member journey.
Personalize Engagement Based on Real Member Behavior
Use actual member activity and product data to deliver more relevant, targeted marketing at scale.
Activate Growth Without Disrupting Core Systems
Apply member data across marketing initiatives without replacing core systems or increasing operational risk.
Translate Data Access Into Measurable Action
Ensure member data is not just available, but usable inside HubSpot for execution, optimization, and measurable outcomes.
Activating Your Member Data with Kinective Data Intelligence
Step 1: Collect Data Across Systems
Kinective Data Intelligence connects to your core banking system (Jack Henry Symitar, DNA, Corelation, etc.) and extracts complete member data.
Step 2: Optimize & Normalize
Raw data is transformed and normalized into a unified, actionable format. Shared emails, multiple accounts, complex relationships. This is all handled automatically.
Step 3: Organize for Action
Clean, curated data is organized and ready for activation in HubSpot. Your marketing team gets a complete view of every member.
Growth Stories From Mole Street Clients
Industry: Credit Unions
Equipping Mississippi’s Largest Credit UnionWith Full Marketing Autonomy in 90 Days
Read Case StudyKeesler Federal Credit Union is Mississippi’s largest credit union, serving 365,000+ members with $5 billion in assets. After acquiring Jefferson Financial and adding 40,000 members, Keesler needed to unlock member data and empower marketing to operate independently.
Read the case study to see how Mole Street and Kinective bridged Jack Henry Symitar and HubSpot, delivering 97 data fields and full marketing autonomy in just 90 days.
100%
Marketing Autonomy
Mole Street has been vital in getting us up and running, setting up the data mapping, organizing the templates, and getting our team fully onboarded and trained
Susan Song - CMO
Industry: Credit Unions
How a National Credit Union StrengthenedCustomer Relationships through ExceptionalDigital Experiences
Read Case StudyPennsylvania State Employees Credit Union (PSECU) manages more than $7 billion in assets for its 560,000+ members. Discover how a HubSpot integration allowed PSECU to streamline its tech stack and take control of its data to build customer relationships.
Mole Street’s guidance was fantastic. The website they put together has achieved our goals. To do that alone would have been really daunting. But they shepherded us through this process while keeping the guide rails on. They guided us through the process helping us stay focused on where to spend our efforts to drive forward and avoid getting bogged down by things that would slow us down
Mike Zeiders - Application Service Delivery Manager
Industry: Credit Unions
How a Credit Union Modernized Its DigitalExperience and Streamlined Operations
Read Case StudyTropical Financial Credit Union of South Florida is a not-for-profit, member-owned financial cooperative that has been serving its community since 1935. Learn how Mole Street helped transform its website, enhance user experience, and automate manual processes for improved efficiency.
The Mole Street team brings exceptional service and a collaborative effort to your business. Their team is eager to help in guiding you to your goals, and they also work to teach you alongside the work they do. They are great to work with and treat you like more than a customer, reaching out during holidays and going above and beyond the scope of work. They’re a great partner if you’re looking for an extension to your team.
Kara Yacquinta - Marketing Manager
Before and After: What Changes When Member
Data Becomes Accessible
Personalization
Before
Broad, limited personalization
After
Targeted, automated campaigns
Impact
More relevant member outreach and engagement
Data Access
Before
Member data locked in core systems
After
Governed access to complete member data
Impact
Marketing decisions based on real member insight
Execution Speed
Before
Campaigns dependent on IT and SQL queries
After
Self-service segmentation and execution
Impact
Faster launches and fewer missed opportunities
Measurement and Growth
Before
Limited visibility into outcomes
After
Measurable, data-driven performance
Impact
Clear attribution and improved ROI
Core Technologies Kinective Connects To
Jack Henry Symitar
Securely extracts and normalizes member, account, and transaction data from Symitar cores.
Fiserv DNA
Connects modern, real-time core data to downstream platforms for structured activation.
Fiserv Premier
Unlocks account and member data from legacy Fiserv environments for unified use.
Corelation KeyStone
Transforms KeyStone core data into structured, member-level insights outside the core.
FIS Horizon
Provides access to Horizon core data for centralized visibility and activation.
FIS IBS
Enables reliable extraction of member and account data from IBS core systems.
FAQs
How is this different from a standard HubSpot integration?
Most HubSpot integrations provide limited or surface-level data. This solution delivers structured, governed access to core member data and ensures it is modeled correctly in HubSpot so it can actually be used for segmentation, automation, and measurement.
Does this replace our core banking system?
No. Core systems remain fully intact. The solution provides secure access to member data without replacing or disrupting existing core infrastructure.
How does this impact IT teams?
It reduces ongoing IT involvement. Once the data is structured and activated, marketing teams can build segments and launch campaigns independently, eliminating repeated SQL requests and manual reporting.
Is member data secure and compliant?
Yes. Data access is governed, controlled, and designed specifically for regulated financial environments. Security, compliance, and data integrity are foundational to the approach.
How long does implementation typically take?
Timelines vary by environment, but many credit unions and banks gain usable access to member data early in the engagement, with full activation typically achieved in weeks rather than months.
What types of data can be accessed?
This includes core member attributes such as products held, balances, loan activity, lifecycle indicators, and behavioral signals, structured in a way that supports marketing and growth use cases.
Who is this partnership best suited for?
This solution is well suited for credit unions and banks seeking to reduce dependence on IT, gain clearer visibility into the member lifecycle, and activate member data for growth without disrupting core systems.