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Implementation Specialist

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Company Description:

Mole Street is an Elite HubSpot Solutions Partner and industry-leading technology and marketing consultancy. We are a fully remote agency with a presence in the U.S. and South America. Our clients consist of mid-market and enterprise B2B companies that partner with us to define strategies and execute programs that meet business objectives through technical and creative applications of the HubSpot platform.

We specialize in guiding our clients through digital transformation initiatives, including growth-driven design programs, technical HubSpot consulting projects, and data-driven content marketing programs.

Our culture is driven by the core values of Joy, Grit, Accountability, Proactivity, Authenticity, and Innovation. The team is positive, passionate, rational, resourceful, resilient, and results-oriented. We take pride in collaborating with each client to implement strategies that will grow their company. We also believe that “Great Things are Happening!”

Mission:

Implementation Specialists sit in the Consulting Department at Mole Street. They are responsible for creating value for Mole Street clients by spearheading and executing builds in all five HubSpot Hubs. More complex use cases are assigned to this role including integrations, migrations, data sync, reporting, and other projects that require solution architecture and great execution.  Your mission as an Implementation Specialist is to create clear requirements and architecture and execute well on these plans regarding any use case across the HubSpot technology ecosystem that may arise.

Three main disciplines are critical to success:

  • Solution Architecture - ability to see a project and create documented frameworks and architecture so that clients can see the strategy and then execute on this framework
  • Execution - Energized by delivery and executing on work all the way through to deployment
  • Curiosity - Ability to collaborate with a team well, ask the right questions and see both the big picture and the fine details necessary to accomplish any given task.

 

Day-to-Day Responsibilities:

  • Build landing pages, blogs, emails, workflows, website modules, and other deliverables through HubSpot
  • Produce high-quality work that exceeds client expectations with a quick turnaround time
  • Provide effective and real-time communication and project management in Monday.com 
  • Work to resolve challenging client requests or issue escalations as needed
  • Educate the internal team on the process, and execute best practices


Required Skills and Experience:

  • 5+ years experience with digital marketing and client services
  • Proficiency in coding in order to develop landing pages, email templates, and other elements that would need front-end code 
  • B.A. or B.S. degree
  • Inbound certification or HubSpot certification a plus
  • Have strong communication skills and excellent attention to detail,
  • Well organized and able to handle multiple projects simultaneously with a tenacious belief in hitting deadlines and meeting commitments
  • Strong work ethic with a positive and passionate attitude
  • Demonstrated ability to think creatively based on customer requirements
  • Passion for digital marketing with a strong understanding of inbound marketing
  • Demonstrate analytical thinking and independent management skills
  • Understanding of major social media platforms
  • Knowledge of email marketing best practices 
  • Desire to learn on your own and keep up with inbound marketing and Internet marketing developments and best practices
  • Proficiency in blogging platforms and/or content management skills


Our Employee Benefits Program Includes:

  • Generous compensation package with performance incentives
  • Full Health and Dental Insurance Coverage
  • Paid maternity and paternity leave
  • Paid vacation
  • Paid time off
  • The flexibility of working remotely

 

 

About Mole Street:

At Mole Street, we are rooted in unwavering values of joy, curiosity, grit, growth-mindedness, accountability, and clarity. We embody our values and find joy in learning, evolving, and discovering new ways to bring out the best in people and every situation.